Who can get help with care?
Who decides who can get help?
There is a national system to decide who can get help with social care based on the what the risk to someone's health would be if services weren't provided.
All councils must use this system, but each council can take into account the money it has available when deciding which of the four risk bands they will provide services for.
A critical level of risk is when, for example, life is threatened, there is an inability to carry out vital personal care/domestic routines, or vital social support systems/relationships cannot be sustained.
A substantial level of risk is when, for example, abuse or neglect has or will occur, there is an inability to carry out the majority of personal care/domestic routines or the majority of social support systems and relationships cannot be maintained.
A moderate level of risk involves an inability to carry out several personal care/domestic routines or several social support systems/relationships cannot be maintained.
A low level of risk is when for example where there is an inability to carry out one or two personal care/domestic routines, or one or two social support systems/relationships cannot be maintained.
Which bands do South Tyneside Council provide services for?
In common with most other councils, we provide services/support to people facing:
- substantial or
- critical risks to their independence or wellbeing
What about people with low or moderate risks?
For people with low or moderate risks, we can give information about other support that is available, and if necessary, we can put them in touch with services that might be helpful.
For a useful guide to about who can get help with care, see the Fair Access to Care leaflet[pdf - 132kb] from the Social Care Institute of Excellence.
Bookmark this page