House-to-house collections
To carry out house-to-house collections for charitable purposes in South Tyneside, you need a licence from South Tyneside Council.
You can also download a house to house collections licence application form[word - 306kb] and email it to licensing@southtyneside.gov.uk
Eligibility criteria
- Applications must be in the form prescribed by the council
- You must be a fit and proper person
Will tacit consent apply if I haven't heard back from you?
No. If you would like to check on the progress of your application, please contact contact the licensing team on 0191 424 7695 or by emailing licensing@southtyneside.gov.uk
How do I appeal if my application isn't approved?
Please contact South Tyneside Council in the first instance.
You have the right to appeal to the Minister for the Cabinet Office.
Appeals must be lodged within 14 days of the refusal.
How do I appeal against the conditions of my licence?
Please contact South Tyneside Council in the first instance.
You have the right to appeal to the Minister for the Cabinet Office.
Appeals must be lodged within 14 days of the decision.
Consumer complaints
If you have a complaint, we advise that you contact the trader, preferably in the form a letter (with proof of delivery).
If that has not worked, if you are located in the UK, Consumer Direct will give you advice.
From outside the UK, contact the UK European Consumer Centre.