Customer Service Centres
South Shields Customer Service Centre
The new one-stop centre in South Shields Town Hall offers access to a wide range of services, including:
- Area planning
- Asset management
- Building control
- Cashiers
- Council tax
- Education, including school meals
- Electoral registration
- Environmental health
- Grants
- Housing benefit
- Housing estate management
- Housing tenancy management
- Housing Your Choice lettings
- Housing advice and repairs
- Legal Services
- NNDR (business rates)
- Overpayments
- Parking
- Planning and housing futures
- Procurement
- Road safety
- Trading standards and licencing
Address and opening times
South Tyneside Council
Town Hall and Civic Offices
Westoe Road
South Shields
Tyne and Wear
NE33 2RL
Directions to South Shields Town Hall
Opening times
Monday to Thursday, 8.30am to 5pm
Fridays, 8.30am to 4.30pm
Customer Service Centres
Making it easier to be a customer in South Tyneside.
Service South TynesideWe are creating a number of Customer Service Centres across the borough, so that you can access a range of face-to-face services in one place.
Benefits of the Customer Service Centres
- You will be able to access a range of services (for example, planning, building control, consumer advice, housing benefit and council tax, as well as all of the services currently provided by our Customer Contact Centre) in one convenient place.
- You will be able to speak to someone face-to-face about your query, helping us to listen to you.
- It will provide more efficient services, helping us to continue to improve our services to you.
