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Our service operates an equipment loan, delivery and collection
service, which is free of charge.
Our Mission is:
The South Tyneside Assessment and Resource Centre will ensure
that Service users are:
- Informed – of what can be expected from the
service.
- Satisfied – that the service lives up to expectations.
- Trained – to
use equipment safely.
- Advised – on who to contact for
guidance.
- Responded to – all queries and requests will
be acknowledges and outcomes identified.
- Reviewed – needs
will be reviewed and provisions made.
- Remembered – we will
keep in touch to ensure continuous satisfaction.
Assessing your needs
If you have a physical disability or have difficulty
with basic household tasks, the service may be able
to provide some assistance.
The first stage in this process will be assessing your
needs. A member of staff from the Social Care and Health
Department
or the Health Care Trust (usually an Occupational Therapist
or District Nurse) will meet with you to find out which
tasks you
have difficulty with in your home. This information
will be used to determine firstly, whether you need assistance
to live safely
in your own home and secondly, if you do, what kind
of
assistance you require. To arrange an assessment please
telephone Adult
Services Enquiries on 0845 130 4959. Or ask your GP
or District Nurse if you have one.
Overview
The South Tyneside Metropolitan Borough Council has an
estimated population of 153,000 of which approximately 1 in
7 are over
the age of 60. The Community Equipment Service currently has
over 12,000 Service Users who have equipment loaned to them to
help to maximise their independence and maintain dignity. The
Service is jointly funded by The Local Authority and the Primary
Care Trust. The service is developing at speed and new state
of the art facilities including demonstration area will be available
by the end of 2003.
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