South Tyneside Community Legal Service

Know your rights

The following websites will help you find out information about the law, your rights and how to enforce them.

Young people | Older people | Housing | Consumer | Employment | Human Rights | Discrimination | Welfare Rights

General

  • Just Ask!
    The official Community Legal Service (CLS) website. Obtain advice about your legal problem using the Advice Search function. Also you can download the full range CLS Legal Information Leaflets.

  • Advicenow
    A project of the Advice Services Alliance, Advicenow brings together the best information on the law and your rights from a wide range of advice and information services. It provides accurate and up-to-date information on your rights and legal issues in England & Wales.

  • Advice guide
    Adviceguide provides practical, reliable, up-to-date information on a vast range of legal topics. Published by Citizens Advice.

Young people rights

  • Connexions Service
    The Connexions Service offers a range of guidance and support for 13 to 19 year olds to help make the transition to adult life a smooth one. Details of local services are available on the Connexions South Tyneside website.

  • Connexions Direct
    As part of the Connexions Service (above), Connexions Direct can help you with information and advice on issues relating to health, housing, relationships with family and friends, your career and learning options, money, as well as letting you know about activities you can get involved in.

  • youthinformation.com
    Website of the National Youth Agency (NYA) with information on over 1000 topics and contact details for more than 1200 national organisations

  • Whatnow
    Award-winning young persons website hosted by Lancashire County Council with information on a huge range of legal and other topics.

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Older people rights

  • Are you over 50
    Published by the Department for Work and Pensions, "Are you over 50?" is a practical guide to advice, support and services across Government for people aged 50 or over.

  • The Pension Service
    The website of the Pensions Service contains information on a range of benefits issues for those who are retired, about to retire or planning their retirement.

  • Pensioners' Guide
    Published by the Pensions Service, the Pensioners' Guide website is designed to give pensioners information on a wide range of government entitlements and services.

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Housing rights

  • Shelternet
    Shelternet aims to provide clear, accessible information for anyone facing a housing problem.

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Consumer rights

  • Consumer Advice in South Tyneside
    Lots of information on faulty goods, prize draws & scams, doorstep selling, consumer credit, faulty Goods and unsatisfactory services

  • Confident Consumers
    The Confident Consumers website provides policy information on a wide variety of consumer subjects covering trading standards, product safety, consumer credit and finance, consumer complaints and ways of resolving disputes.

  • Office of Fair Trading
    General advice on your consumer rights under the law and tips on how to complain or how to find someone who can help with your problem. There is also information on shopping, on credit and on getting out of debt.

  • Consumers' Association
    The website of the Consumers' Association provides information on a range of shopper and consumer rights.

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Employment rights

  • TIGER
    A Department of Trade and Industry (DTI) website, TIGER provides guidance on different aspects of UK employment law from the national minimum wage to flexible working rights.

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Human Rights

  • Your rights
    Liberty's online guide to human rights law for England and Wales providing comprehensive information on 18 different rights and freedoms, with particular attention to the effect on these rights of the incorporation of the European Convention of Human Rights under the Human Rights Act 1998.

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Discrimination

  • Disability Rights Commision
    Provides guidance about disabled people's legal rights and what to do if you think you have been discriminated against because of your disability.
  • Commission for Racial Equality
    The Commission for Racial Equality site provides guidance for those suffering racial discrimination, harassment or abuse.
  • Equal Opportunities Commission
    The Equal Opportunities Commission is the leading agency working to eliminate sex discrimination. Provides a range of guidance on how to identify if you have been discriminated against by virtue of your sex and sources of help.

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Welfare Rights

  • South Tyneside Welfare Rights Service
    The Welfare Rights Service can offer free advice, support and representation on: Benefit entitlements; Employment rights including assistance with Employment Tribunals; Debt including County Court appearances and bankruptcy; Housing problems including eviction hearings; Child support.

  • Department for Work and Pensions
    Extensive information about the full range of benefits entitlements. Contains information on benefits/services available to those of working age, pensioners, families & children, disabled people and their carers.

  • Jobcentre Plus
    Information about the full range of working age welfare benefits.

  • Child Support Agency
    Information about the Child Support Agency and the assessment and payment of child maintenance.

  • Inland Revenue
    Covers Tax and National Insurance matters in addition to the range of Tax Credits available.

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