Choosing a monumental mason
Most people use the services of a monumental mason when installing a memorial. The council runs a registration scheme for all the monumental masons who work within its cemeteries.This is to ensure that they all work to agreed standards and conduct themselves in a professional manner when dealing with their customers and the council.
> List of registered memorial masons
If you are unable to resolve a problem with your mason, then the council may be able to mediate on your behalf. You can contact the council to ensure that the mason you have selected is approved.
You do not have to use the monumental mason recommended by your funeral director. You may want to ask for quotations from different companies. Looking around the cemeteries may give you ideas, and it is a requirement nowadays for masons to discreetly inscribe the memorials they install with their company name (this is usually found on the base).
Many monumental masons are members of The National Association of Memorial Masons (NAMM), who have their own code of ethics, business and working practice. The council recognises the standards set by this organisation as part of the basis for its own registration scheme.
It is also advised that you seek a guarantee of workmanship from the monumental mason you appoint, some already provide one as a matter of course.
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