What to do if you have a problem with a licensed premises
If you have a complaint about noise from a premises, you can make a complaint to the council’s Environmental Health Service on 0191 4247904.
If problem relates to any other issues which fall within the four Government's licensing objectives of:
- Prevention of crime and disorder
- Public safety
Prevention of public nuisance - Protection of children from harm
You need to request a review of the premises by completing a Premises Licence application for review application form. One copy of that form must be sent to the council, a copy must also be sent to the premises subject to your request for a review. The council will hold a hearing at which any representations received can be heard in the presence of the objectors and the licensee.