On the phone
Customer contact centre hotline
0191 427 7000
Mon to Fri, 8am to 8pm
Saturday, 9am to 1pm
Emergency and out of hours numbers
Please note that telephone calls to South Tyneside Council may be recorded
Online
Email us
customerhelp@southtyneside.gov.uk
Complaints and feedback
Complaints
Feedback
E-services
Online council services and payments
In person
Council offices
Find council offices and opening hours.
Call 0191 427 1717 for South Shields, Jarrow and Hebburn Town Halls.
Directions to South Shields Town Hall
Directions to Jarrow Town Hall
Directions to Hebburn Civic Centre