In the case management/court orders section
- Action plan orders
- Final warning
- Implementation of orders
- Community punishment
- Community rehab
- Referral orders
- Reparation
- Parenting orders
- Supervision orders
The case management team are:
- An Operational Manager
- A Senior Case Manager
- 7 Youth Offending Service Officers
- 1 Probation Officer
- 3 Support Workers
- A Referral Order Co-Coordinator (see link to Referral Order Panels)
- A Referral Order Administrator (see link to Referral Order Panels)
The Senior Case Manager, Youth Offending Service Officers, Probation Officer, and Support Workers all hold cases and are also known as Case Managers. That means they have responsibility for an Order that has been made by the Court (Senior Case Manager, YOS Officers and Probation Officers), or for a Final Warning that has been agreed to at the Police Station (Support Workers). Support Workers and YOS Officers also do Court Duty – providing advice and support to the Magistrates on Youth Court days. YOS Officers and the Probation Officer also write Court and Panel Reports on young people, which help the Court and the Panel decide on the best way to deal with each young person. Some of the YOS Officers also help the Referral Order Coordinator in sitting with the Panel Volunteers when they make decisions about young people who are subject to Referral Orders.
Work with people on Court Orders or Final Warnings is strictly governed by a set of National Standards, which are published by the Youth Justice Board for England and Wales. National Standards give guidance to the Youth Offending Service on time limits for completion of assessments and for reports for Court. They also specify the minimum number of appointments that a young person on a court order needs to complete.
The main aims of the Case Manager are to prevent re-offending, to support and promote the welfare of the young person and improve his/her life chances, and to protect the public.
To help the Case Manager decide what work should be done s/he will interview the young person and his/her parent(s) carer(s) at least once, and from this the Case Manager will complete an assessment tool called ‘Asset’. Asset looks a the following areas of the young person’s life:
- Living Arrangements
- Family and Personal Relationships
- Education, Training and Employment
- Neighbourhood
- Lifestyle
- Substance Use Physical Health
- Emotional and Mental Health
- Perception of Self and Others
- Thinking and Behaviour
- Attitudes to Offending
- Motivation to Change
The assessment will identify factors that put the young person at risk of further offending which need to be addressed, together with positive factors that the worker can build on. These factors will form the basis of the intervention plan that the Case Manager agrees with the young person and his/her parent(s)/carer(s). For part of this intervention plan, to help ensure that the young person gets the best possible help from the most appropriate professionals, the case manager will make referrals to specialists within the YOS Resources Team, such as health, drugs, education, training and employment (ETE), and also to external services where appropriate. These specialists will see the young person, but the Case Manager will still be overseeing the case – which is why the term ‘case manager’ is used. S/he will keep in close contact with the young person, and do some of the work, such as offending behaviour work. In the even of the young person not keeping his/her appointments for Final Warnings the Case Manager will notify the police, and for Court Orders the Case Manager will take the young person back to Court for being in breach of the Order. With Court Orders, if the young person has done really well, the Case Manager may take the young person back to Court to ask the Court to consider ending the Order early on the grounds of good progress.
